Prices
All prices are expressed in GBP and are inclusive of VAT.
Terms of Payment
All payments are made through Paypal and are due in advance for the course selected.
Cancellation of courses or lessons
Once a course has been booked and paid for, it is not possible to cancel. With regard to an individual lesson, should the student be unable to attend, he/she must communicate this at least 48 hours prior to the lesson. Grow My English will then attempt to reschedule the lesson for another date and time. It should be noted that no lesson can be recovered by the student in the event of cancellation without prior warning, technical issues or non-attendance, even for cases of ‘force majeure’. In this case it will be deemed a ‘Late Cancellation’. Should there be an interruption of the lesson as a result of any problems experienced by the teacher, the lesson will be rescheduled.
General rules for lessons
If the student is not on time for the lesson, the teacher is not obliged to extend the lesson in which the student was absent and the lesson will end at the scheduled time. If at the beginning of the lesson, the teacher is not available or connected, the student is obliged to send an email to maria@growmyenglish.com notifying Grow My English, which will proceed to make arrangements to recover the lost time. All lessons are held in English and not in the student’s mother tongue. Grow My English is not responsible for the student’s lack of understanding of what was done during the lesson.
Trial Lessons
A once-off 50 minute trial lesson is offered free of charge, should a prospective student choose to do so, before booking his/her course. Please note that only one trial lesson per student can be booked. The same general rules (see point no. 4) apply for this lesson.
Exam preparation courses
It is the sole responsibility of the student to book his/her chosen exam independently of Grow My English with the appropriate exam centre, and to ensure that the exam preparation course that he/she has chosen with Grow My English can be completed prior to the exam date. Grow My English does not take responsibility for any negative outcome of the exam and the achievement of the certification.
Video recording of individual lessons
All lessons on Zoom will be recorded to ensure the safety of both the student and the teacher, and are the sole possession of Grow My English, as per the terms in the Privacy Policy.
Limitation of Liability
It is the student’s responsibility to acquire internet services and equipment necessary for online lessons with Grow My English, bearing the relative costs, as well as the sole responsibility for availability and security of data transfer. The student must endeavour to make a best effort attempt for a conducive learning environment, including a reliable internet connection from a stationary and quiet location, such that the lesson can be conducted efficiently, and it is at the sole discretion of the teacher to make a final judgement call as to whether the lesson can proceed, and in the case where it cannot, it will be deemed ‘Late Cancellation’, as defined in Point No. 3.
Intellectual Property Rights
All texts, images and other contents and works subject to copyright protection made available by Grow My English are protected by copyright law. It is forbidden to modify, copy, reuse, exploit, reproduce, publicly communicate, create copies and backups, upload files, mail, transmit, use, treat or distribute in any way all or part of the contents included in the lesson, outside of the specific use for the services provided by Grow My English, if there is no written authorisation of express consent from Grow My English. The use of the services does not generate intellectual property or any industrial right on them by the student.